Subscriptions, cancelling and refunds

Automatic renewal: Grrl Plus renews automatically every month or every year, at the price shown when you subscribed, and charges your payment method until you cancel. You can cancel at any time, online, in a few taps.

Starting

Choose monthly or yearly in the app. Before you pay, you see the price, how often you’ll be charged, the trial length and when the first charge happens.
Payments are handled by Stripe. We never see or store your card number.
You must be 18 or over to buy Plus.

Free trial

The trial is 14 days and needs a payment method. One trial per person.
We remind you in the app 2 days before it ends.
Cancel before the trial ends and you won’t be charged. Otherwise your first payment is taken when the trial ends.

Renewal and price changes

Your plan renews at the end of each period until you cancel.
We’ll email you before a yearly plan renews, and at least 30 days before any price increase takes effect. You can cancel before the new price applies.

How to cancel

Open Grrl → Me → Grrl Plus.
Tap Manage. This opens your secure billing page.
Tap Cancel plan.

Or email hello@grrl.app with “Cancel Plus” from your account’s email address, and we’ll cancel it for you. You keep Plus until the end of the period you’ve paid for, and you won’t be charged again. Deleting your account also cancels your subscription.

Refunds

Payments are non-refundable except where the law requires or we made a mistake (for example, a double charge). If something went wrong, email hello@grrl.app: we’ll sort it out.
UK and EU: you can cancel within 14 days of a purchase and get a refund, reduced for the part of the period you’ve used.
If we remove a paid feature you rely on, you can cancel and get a pro-rata refund for the unused part of your plan.
Purchases made through an app store follow that store’s refund rules.

Shared Plus

If you share your tracker with a partner (as an admin), your Plus covers them too while you’re subscribed. They can’t cancel or change your plan.

Failed payments

If a renewal payment fails, Stripe retries for a few days and we let you know. If it still fails, Plus ends; your data stays and free features keep working.

These terms are part of our Terms of Service. Questions: hello@grrl.app.